Sunday, February 7, 2010

My Goals for the VP Internal Position

I have the following goals in mind for the VP Internal Portfolio. Generally, I want to improve the quality and accessibility of services offered to students by both the Student Union and the university.

Book Buy & Sell
  • I'd like to address important student feedback that I've heard from my two years of volunteering at the sale. For example, students have expressed concern about the length of the lines, the timing of the event, and the accessibility of debit.
  • I want to address these concerns by streamlining the process to purchase books. The system can stand significant improvement. Currently there are two binders, each has a thousand manually entered book IDs.
  • Students are currently required to pay with cash. As VP Internal, I want to explore options to let students pay with debit. If this is not possible, I would coordinate with BMO to ensure that the ATM in the SUB lobby does not run out of money (which is typical in the first few hours of the sale).
Academic Orientation
  • I'd like to coordinate with university services such as Student Services and Career Counseling to inform students about the world of academia that they have entered.
  • I feel that there is not enough consolidated information for students in this area. Students arriving to university could benefit from a brief overview of the academic world. Particularly, I would impart information about what a Bachelor's degree is; academic integrity; and without overwhelming them with specific options, stress the wealth of opportunities that will be available to them as alumni.
Accessibility of Services
  • In order for services to be accessible to students, they need to know that the service exists and have an accurate understanding of the service provided. For example, students may not be aware of Counseling Services, and those that are may not know about their career counseling service.
  • As VP Internal, I will work with the university to promote various services to students and ensure that the students that need the support offered to them receive it.
Consistency of the Student Experience
  • UNB has many good policies and procedures in place. However, these policies aren't universally adhered to around campus, whether it's a lack of information regarding the policy, or a disregard for it.
  • For example, UNB's website has a listing of canceled classes that is rarely used by professors. Too often, students will show up to their class rooms only to discover a note on the door listing their class as canceled. More helpfully, some professor will email their class list directly with cancellations. I have had new instructors who would not cancel class in a snow storm because they looked at the cancellation site and perceived that no other professors had canceled classes.
  • Separate faculties and departments operate as silos; good procedures in one faculty may not exist in another. Faculties would benefit from sharing procedure and using the best one, regardless of its origins. Students would benefit from a more consistent experience and an improved system.
  • For example, the Faculty of Computer Science has an excellent TA application procedure that allows the faculty to choose their TA's based on their experience and grades. In my own department of Psychology, the opportunity to TA is not advertised and TA positions are provided by personal contact with the professor. This was particularly frustrating for me because I knew if I was trying to TA a CS course, there would be a simple online form, but if I wanted to TA a Psych course, I had to email a professor and hope they hadn't already filled the position.
International Student Issues
  • I want to increase the support for International students by improving services.
  • As VP Internal I will work the the University towards eliminating the differential fee.

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